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Reality shift, or Why and how we can do breakthroughs in the cities

City 3.0: Reboot Principles — under such name the forum devoted to questions of the modern cities development, formation of the joint action principles for city transformation took place on November 24-25 in Ivano-Frankivsk. The event brought together 120 representatives of the expert environment, business, diplomatic institutions, city administrations, public organizations from nine cities of Ukraine. Teple Misto platform supported by the European Endowment for Democracy (EED) organized the forum.

It was the second such meeting in Ivano-Frankivsk: the first forum — "Principles of Rebooting the Cities" — was held in December, 2016. At that time the attention had been concentrated on tendencies of cities development in Ukraine and the world, growth of activity of the public sector and business in the cities and the country. And if on the first occasion, speaking about emergence of the new innovative centers in the cities, there had been an excursion to a plant ‘Promprylad’, then this year people were already partially working (at the third floor where a pilot part of the ‘Promprylad’ project about creation modern platforms on crossing of culture, economy and urbanistics is implemented). Cold factory walls became a challenge, but it didn’t prevent participants from being able to concentrate on topical issues of city development and the concept "City 3.0".

On the way to the City 3.0

If in "City 1.0" the defining element was ‘physics’ (infrastructure) and in "City 2.0" is was culture and technologies, then "City 3.0" is defined as a self-regulatory system, which is co-created by all inhabitants and various institutes and the organizations (the public sector, business, city administration) with cultural, social, business, technological tools. Such a new understanding assigns to each participant of city life a new role, initiates pro-activities, and confers more responsibility. Functions of traditional institutions need revision, amendments: so, representatives of authorities become rather coordinators of difficult process of city building.

All of us together need to answer this question: what is the comfortable city of the future, how to create it and to approach it, being a participant of this continuous and substantially unpredictable process? How to keep identity and uniqueness of the city and at the same time not to get lost and not to become one more faceless province on the world map - in dynamics of globalization processes, the permanent movement of the ideas, information, knowledge, people, goods, capital under the conditions of changing our way of thinking, social practices, behavior models? Answers to these questions during the forum were looked for on several panel discussions devoted to various aspects of city activity such as space and human association, system and at the same time as a part of a global order (the region, the country, the world). At the same instant when we speak about a city of the future, it is important to stick to the soil, that is to face the Ukrainian realities.

From the experience of the Ukrainian cities life

Taras Byk is the head of the International Republican Institute's (IRI) in Ukraine
Taras Sluchyk is a moderator, the expert of Institute of Political Education

They started with the presentation of the third All-Ukrainian municipal research results of IRI. This is the only large research on the Ukrainian cities, which gives an idea of the current situation in those cities. As they say in IRI, this research is designed to stimulate the cities to compete among themselves.

If the first research covered some Ukrainian cities, then the third one (carried out in February, 2017) covered 24 cities (22 regional centers and the cities of Sievierodonetsk and Mariupol) and nearly 20 thousand respondents. On the basis of poll concerning the level of satisfaction with quality of services in 22 areas of city life the rating of the Ukrainian cities was made. By the results of the last research Vinnytsia took the lead (with the index 3,5), then - Kharkiv, Lutsk, Rivne, Ternopil, Mariupol, Khmelnytskyi and on the 8th position is Ivano-Frankivsk (3,1). The cities showed positive dynamics; the decentralization processes became a push for development. Positions of Kyiv worsened and Lviv went down from the 2nd to the 9th place, that in particular was connected with a garbage problem.

Polls showed that citizens of Ivano-Frankivsk are predominantly happy with a situation in the municipal and humanitarian sphere. They are satisfied with such directions as transport (including development of cycle infrastructure), lighting, police work (Frankivsk was on the first place in this regard), living conditions and an ecological sphere, education and culture, maintaining traditions and city attractiveness as a tourist destination. On the other hand there is noticeable or even big percent of discontent regarding such branches as the markets and street trade, medicine and roads (that was common for the majority of the cities), ensuring availability of city spaces to people with disabilities (it was a problem of all cities). On self-realization level, Frankivsk’s on the 3rd place, feeling of safety brings the city to the 5th place. Inhabitants to a large degree were happy about processes of the municipal government and local governments: it is inclusiveness level in decision-making processes, access to information on activity of authorities, possibilities of the city and so forth.

It is interesting that participants of polls positively assess processes and tendencies in the cities and at the same time think that the country moves in the wrong direction in general. Ukrainians favorably treat institutes of local level (regional and city council, mayor, utility companies, also police on the place), whereas they are dissatisfied with the parliament, the government, the President, courts, prosecutor's office. Such institutions as church, army, non-governmental organisations, union of the owners of multiple houses, and media are leaders of trust, according to results of a research. In total there is a positive attitude towards the European Union, NATO and a democratic way of development in the cities. Paternalism still dominates the country. However citizens of Ivano-Frankivsk in this context are ahead: they highly appreciate private property (here the city is in the lead), freedom of business development, and promotion of individual activity. Also inhabitants of the city take the lead in the regard of having impact on their own lifes and freedom level. Meanwhile where there is more freedom there are more opportunities for self-realization and ability to financially sustain ourselves. According to Taras Byk, it is important to consider regional features, for example, migration (Kyiv residents and residents of western Ukraine travel more in comparison with representatives of other regions, therefore they are more inclined to compare a local situation with foreign experience).

The research allows to talk about ‘improvement of situation in the cities’. It is interesting also that positive dynamics is also observed in small settlements, for example, Drogobych, Chortkiv, Pokrovsk, Trostyanets. What are the relevant phenomena and tendencies of city development in Ukraine? We will be able to learn that in several months: in February it is planned to hold next All-Ukrainian municipal researches from IRI.

Centers of changes

Pavlo Sheremeta is convinced that the cities are the centers of changes. The famous manager-economist, the founder of Kyiv-Mohyla Business School, Ukrainian Catholic University School of management, the cofounder of the strategy workshop "Break" recognizes that a context for economic break is negative in Ukraine. The current situation looks unfavorable, as well as tendencies that are obligatory for economic growth, according to a classical model. Regarding jobs, the share of the working population is reduced in Ukraine because, firstly, the nation grows old, and secondly, citizens emigrate; there is nobody and nowhere to compensate this outflow from. The same is true for the capital. The economist notes that Ukraine is unattractive for external investments and an indicator of internal investment is insignificant what reveals the lack of restraint and saving culture.

If in the nationwide scale there is not enough hope for break, then the cities are capable to become engines of positive changes. Why? Because they can attract people and the capital, and, above all - to invent non-standard decisions and that’s what we need — "we need shift of reality". The speaker gave several examples: "A bench of traditions" (natural products of local producers in Silpo network), Sheptitskyi Center in Lviv (constructed without financial help of the state), the Lviv Beer Theatre of Pravda (a mix of production brewing, restaurant, orchestral performances), the Lviv Pidzamche's activation through creation of the cultural and innovative centers in the former industrial zones. Cities can find the force and opportunities in the history or geography, or create the stories, myths (let’s say Vinnytsia as the capital of UNR). A city becomes attractive, tourists start to visit it if there are 10 magnet places. In self-positioning of the city and formation of its image local business plays a big role: just recall jam from pine cones that made Svyatogorsk known.

"Where there is more private initiative - those cities will reboot, the probability of reforms will grow there. I don't believe in national break. We can do breaks in the cities. As many as we want" — Pavlo Sheremeta says.

He underscores four necessary elements for a city to reset: a leader with a team, a coalition, tools (planning, a budget, design management) and humanity. Such elements form feeling of safety, it is a prerequisite for emergence of innovations, the embodiment of moral pragmatism (to give and take), concepts of benefit for all or "win-win".

New paradigms of business development: how to get out from redistribution into added value

Igor Gut is the participant Nestorivsky groups, the managing partner of the Swedish-Ukrainian Develop Your Business project
Olexander Tokmylenko is a businessman, the restaurateur, COO Promprylad
Sergii Gemberg is a businessman, the cofounder of "Interaction Platform Space", the chairman of the board of "Association of sustainable city development"
Oleksandra Baklanova is a moderator, the consultant for strategy and management of changes, the partner of the pro.mova company, the participant of Nestorivsky groups

What are intersection points of business and civil society? Why do businessmen have to contribute to society, to a city?

Igor Gut and Sergii Gemberg are sure that business growth is impossible without developed environment. The safe environment is stable, suitable for creation of the places and events that attract tourists and also constrain citizens from migrating. In Rivne such magnets, for example, are the Art Jazz Cooperation festival, Teleportus online project, "TEDx Rivne". "Business is a part of a system in which you coexist with others", Olexander Tokmylenko says. He thinks that success in business is not defined by a "beautiful facade", but by working people, high-quality working processes and results (a product or service). Without these components there is nothing to inspire you as a businessman and very soon "you start to run away".

Business influences not only on a product, but also on society through corporate culture and the nature of interaction among themselves (can unite for their rights protection, for sanctioning those who violate such rights). Of course, business is different. In Ukraine it is quite closed, which functions by the rules of the Soviet enterprise approaches. At the same time there are companies with new business culture, focused on outside, motivated to influence on environment (so-called "impact oriented approach" in business). It is not just about profit but also about values and idealistic aspiration "to make the world a better place". In order not to be selfish, business together with added value has also to offer a client worth. Such socio-orientation corresponds with an interaction triangle "business — society — city administration". Experts say that these players have to learn from each other. For business it is worth adopting examples of corporate culture and instruments for expert involvement from public organizations. Meanwhile, marketing and communication instruments of business, its system approach and aiming at the result would be useful for public initiatives.

Control systems: roles and possibilities of communities in city development

Colombe de Mercey is the head of the civil society sector and media in the EU Delegation to Ukraine
Alyona Gerasymova is the director of PACT in Ukraine
Tatyana Shapkovska is the adviser of UNDP concerning reconciliation and social unity
Victor Artemenko is a moderator, advocacy manager of Reanimation Package of Reforms

What are the work instruments of the international organizations with communities? What is the key to the social capital and civil society strengthening?

Alyona Gerasymova of PACT (this organization is focused on life improvement of the poor and the marginalized population parts in nearly 40 countries) starts a discussion. The director of PACT in Ukraine underscores such work instruments with communities as technical assistance (training, involvement of experts), grant support of NGOs, assistance in creation public platforms (like "VilkHa" in Kramatorsk). Tatyana Shapkovska speaks about media support and youth initiatives. At the same time she emphasizes on the fact that development of communities is also possible through dialogue and interaction with local business and authorities. The representative of UNDP says that forming such a partnership is a challenge for Luhansk and Donetsk regions residents, where there is a high level of paternalism. However citizens become more active: decentralization induces "mobilization", because it delegates more powers, resources, but also responsibility to the local level.

As Colombe de Mercey says, we shouldn't narrow down understanding of civil society to NGO, because it is also labor unions and various types of associations. For activation of citizens it is important to have exchange of knowledge and experience, understanding of rights and duties, knowledge of tools and mechanisms of action. Communication not only between your people, but also with those who have other point of view, has a big role here: such openness is a guarantee of growth. According to Colombe de Mercey, the EU is interested in civil society strengthening in Ukraine — based not only on exclusively humanistic motives, but also because the strong and healthy neighbor is a guarantee of peace for the united Europe.

Functions and forms of education in city development

Alyona Karavai is a cochairman of the supervisory board of NGO "Another Education", the trainer in the union "MitOst"
Ilia Filipov is a developer and the project manager of EdEra
Galyna Tytysh is a moderator, the editor founder of "Ukrainian Pravda. Lives", the cofounder of NGO "Parental Control"

What is the influence of education on the city? What does Ukrainian traditional education lack? And what role do informal educational approaches play?

Galyna Tytysh believes that city development and community development are inseparably linked with education level. Having remembered fresh examples of educational reforming (the concept of New Ukrainian school, adoption of the bill "About Education"), she notes that informal and educational projects can stimulate changes in the field of formal education. Alyona Karavai tells about shortage of subjectivity and customer focus, competition and creativity, producing and management in the traditional educational system. Those elements are actively used by organizations in the field of informal education ("Another Education", the Ukrainian Academy of Leadership, AIESEC, Foundation for Regional Initiatives, etc.). Illia Filipov thinks the same way: the Ukrainian school lacks personification and interactivity and also the corresponding nominees and finances.

Changes in Ukrainian education do happen, however it is difficult to notice them at once and measure them. Introduction of new approaches (for example, innovative mathematics teaching at rural schools) is a long process, which quite often can begin with scepticism, but at the end it can become the catalyst of changes. According to Alyona Karavai, results of certain innovations, let’s say, introduction of a program, are possible to observe in 3-5 years. At the same moment the time demands changes not only for traditional educational system, but also for informal one. Cooperation not only with the donor organizations is important here, but also with business: "Informal education has to become the creative industry or die".

Participants of the discussion are sure that education isn't limited to preparation of experts needed for labor market, "robots for business". According to Alyona, it is necessary to think in the context of an ecosystem and to give to a person tools for coexistence in society and in the world, which rapidly changes. This is about the ability to study, creativity development, communication skills, critical thinking, emotional intelligence. The head of EdEra does not speak about "IT specialists" or "innovators", but about "happy people", that is those, whom studying process has to help to find business to like and to do it with enthusiasm.

Culture of value and social capital

Yevhen Glibovitskyi is an expert in long-term strategy, the founder of the pro.mova company, the participant the Nestorivsky group
Yurii Fylyuk is a founder and the head of the ‘Teple Misto’ platform, CEO Promprylad
Stanislav Lyachynskyi is the director of the Program Initiative Public Initiatives of New Ukraine
Oksana Ruda — a moderator, the head of an expert center "ASK Reform"

What preceded the emergence of "Teple Misto" in Ivano-Frankivsk? Is it possible to replicate this experience in other cities? What norms and values are the basis for development of the social capital - communications in society and solidarity?

Yurii Fylyuk considers values of "Teple Misto" — dignity, pro-activity, openness and warmth (absence of conflict) — a basis, a prerequisite for dialogue and communication and even with "uncomfortable" vis-a-vis. Such an approach promotes trust and consolidation of efforts, and only under such conditions new models can appear (for example, public restaurant Urban Space 100). And ‘the social capital will inevitably result in an economic effect’. Urban Space 100, being the social project, at the same moment became ‘an attraction point’ for tourists and a capitalization factor for Frankivsk. However, according to the head of "Teple Misto", "still nothing has occurred — it is attempt in online mode", and generally copying and transferring models works badly.

Yevhen Glibovitskyi explains the attractiveness of "Teple Misto" with the fact that this environment allows "to be yourself (nonconformist) during the life and to do something for society". In general emergence of city initiatives is a result of a number of factors (people and team, local features and the general context). And though it is difficult to predict emergence of an initiative, active groups can exist in two types of the cities - in the large cities and in places with the high level of safety (Kyiv, Lviv, Ivano-Frankivsk). Founder of the pro.mova company emphasized on the safety factor: safety is crucial for development of openness and trust, horizontal communications and solidarity and also for long-term planning, investment and positive demographic dynamics (during the crisis periods the birth rate declines). Development of communications outside of family and traditional environments is impossible without safety. Therefore improvement of safety is on the agenda now for Ukrainians. In this context, according to Yevhen Glibovitskyi, it is necessary to understand specificity of the Ukrainian realities. First, "to realize the trauma": during the XX century each Ukrainian generation endured the crisis (holodomor, repressions, World War II, prosecutions of dissidents in the 1960-70th, CNPP accident, crisis of the 90th and all the way to the Maidan revolution and the war in the east of the country) — and all this very much distinguishes us from other European countries. And now Ukrainians have to unite "not on language or origin basis, but on the basis of being able to feel pain of another, what causes this pain, to understand another".

When we build the city of a new sample, it is important not to forget about those who live by another categories: let’s say, the Promprylad worker or your grandmother. The fair discussion, risk analysis, readiness for inclusivity and corrections of expectations are necessary. Stanislav Lyachynskyi sees a prospect for growth on crossing of various environments and sectors. He thinks that in times of changes and crises active ones are forces to be even more active and to take on the responsibility.

Ecosystem for responsible leadership: formation and support

Inna Pidluska is the deputy executive director of the International fund "Vidrodzennia"
Sergii Koshman is a social anthropologist
Sergii Fitsak is the head of the IT company "Softjourn"
Yuriy Fylyuk — a moderator, the head of the "Teple Misto" platform

What is an ecosystem and how its various elements have to interact? Who is such a leader and what his role in a team, business, community?

According to Inna Pidluska's vision, an ecosystem is the system of horizontal communications where there is a trust among people and there are no recriminations. It is the place where we study and share knowledge. Sergii Fitsak names such its components: a client, owner, workers and society. Regardless a project a team works on, the company should always bear in mind social effects.

Participants of the discussion focused on differences between the manager and the leader. If the first one is appointed and he may be not be a leader, then the second one can be nominated by others (colleagues).

"A leadership is not something improbable or that you must have some unique talent for; leadership can be studied. The leader accurately understands himself and passes everything through himself, he is able to interact with others, to hear a team and to create conditions where all hear each other. The one who is always right isn't a leader. As the one who teaches, but doesn't study, the one who commands, but doesn't inspire. The leader is not even the teacher, but the one who grows up teachers. And his task: to learn, show, inspire, not only to lead, but also to be in a process", — Sergii Fitsak says.

Sergii Koshman adds: if a manager works in the environment created earlier by someone else, then a leader creates new paradigms and approaches, he represents new ways. He has to understand himself and to empathize with others because is responsible for them.

Presentation of the concept "Sheptytskyi Management"

Yevhen Glibovitskyi is an expert in long-term strategy, the founder of the pro.mova company, the participant the Nestorivsky group
Yurii Fylyuk is the head of Teple Misto platform

Why are successful foreign practices and approaches not always effective under our conditions? Where can we find the appropriate tools to fill a vacuum of administrative capability in Ukraine?

Nestorivsky group, which unites the Ukrainian intellectuals and public activists, had analysed Ukrainian experience and paid attention to management experience of the metropolitan Andrey Sheptytskyi. He was not only the spiritual authority and the head of UGCC during the most difficult periods, but also made a big contribution in social development. He supported cooperative movement, social business, education, art, medicine.

Administrative approaches of Andrey Sheptytskyi remain relevant today, in particular in the context of social capital development: the idea of benefit for all, importance of trust, business — not about money, but about love. The idea to give the second life to these approaches has united four stakeholders. The "Sheptytskyi Management" project is realized by the pro.mova company, UCU Institute of Religion and society (IRS), the UCU Lviv business school and Teple Misto platform. It is a long process. Now we are at stage of studying materials. A president of IRS Myroslav Marynovych analyses inheritance of the metropolitan Sheptytskyi, then the expert group will work with the acquired base. It is planned to present the result of work in February-March 2019th. Actually, it has to be three products: the book about business based on Sheptytskyi’s principles, a course for LvBS (and, I hope, for other business schools) and also a course for secondary school.

"The forum in the end of the year becomes a tradition for Teple Misto. The event is prepared by the whole team. It is a panel of discussions with big breaks between subjects, because there is a need to exchange impressions and to draw parallels with own experience. We sincerely hope that this event for the civil society organizations will be a good opportunity to synchronize actions to achieve common goals  reset and city development",  concludes Yaryna Melnyk, the operational head of Teple Misto platform. 

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